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Delivery ServiceThe delivery went so well, I don’t think it could have gone better. The stove is here….and it is beautiful! Thank you so very much. I am looking forward to starting the first fires. This has been a most agreeable purchase. Thank you again.
Escape 1800I spent a lot of time researching wood stoves and came across the Drolet line, which is manufactured in Canada. The first thing I noticed is that the top plate is thicker than many of the competitors, which alleviates warping issues. There were a ton of great reviews on their HT2000 model but I thought that one might be too big for my space. So with the help of the SBI / Drolet tech support team, I finally decided on the Escape 1800, which is a large stove as opposed to an extra large. The tech guys are fantastic. They respond quickly to all questions, usually within an hour or two. They even looked over a drawing of my house layout to help me with location and sizing. This unit has a good size firebox making it easy to load in logs and the stove is really solid, well built....and heavy. I've only had a few small fires so far to break it in but there was very little paint smell from the curing process. The viewing glass is a good size and overall, the unit looks great in the room. At this point I'm very impressed with the quality, price and support of the company. Highly recommended!!
I think my Osburn 2400 is awesome.First off I couldn't be happier with the stove. It is ridiculously efficient and easy to operate. Second and most importantly I have to thank you for your help in setting me up with EXACTLY what I needed. I was able to put it all together and have it running in just 3 hours. It has always been my dream to have a wood stove and with your help my dream came true. Thank you! This family of 5 is finally off the grid and that much more self sufficient. Your name will definitely be the go to for anyone I come across needing a stove. Thanks again.
The advantages of
My Fireplace Products
Complementary home delivery
Free and fast delivery service with any purchase, anywhere in Canada and the United States. Some exceptions may apply. The goods are delivered directly to your home or to the address that suits you best. No minimum purchase required.
Peace of mind warranty
We make no concessions regarding the excellence of manufacture of our products that go through a very strict quality control process before being shipped to our customers. That's why we are committed to providing you one of the best warranties on the market.
Always the best value for your money
In addition to new monthly promotions, group your purchases and save $10 on each additional item ordered, even on the ones already on sale (goods in a lot promotion are excluded). The more you buy, the more you save! Get the ultimate experience of online shopping.
Customer support team
Recognized for our excellent customer service year after year in the wood heating industry, we provide the best service by giving you honest and reliable advice. We make sure that you choose the perfect heating appliance for your needs. Satisfaction guaranteed!